McAfee VirusScan Enterprise (VSE) 8.8, Patch 4 and later
Microsoft Windows Server 2008 R1 (Service Pack 2)
x86 (32-bit) systems only
摘要
A bugcheck 8E occurs randomly for Windows Server 2008 R1 on 32-bit systems after VSE 8.8 Patch 4 or later is installed.
NOTE: There have been no reports of this issue with VSE 8.8 Patch 6, but the code suggests the issue can still occur with that release. It is a timing-related issue, and it is possible that other changes within Patch 6 have made this incident less likely to occur.
问题
Sporadic blue screen errors occur with VSE 8.8 Patch 4 (or later) on 32-bit Windows Server 2008 R1 systems.
NOTE: In this instance, sporadic refers to the frequency, meaning this issue could occur after 30 days or it could occur after one day. There is no known cause or catalyst now. But, engineering confirms the sporadic nature of the frequency based on data received to date.
Example bugcheck code and parameters
BugCheck 8E, {c0000005, 83070a05, b03979b0, 0}
Initial analysis of the dump indicates that the crash was Probably caused by : mfehidk.sys ( mfehidk!CopyELAMLog+offset).
NOTE: The information shown by the debugger is incorrect because you do not have symbols.
系统更改
You installed VSE 8.8 Patch 4, 5 or 6.
原因
A timing issue within memory management routines invalidates pages of memory for a recently unloaded module when the driver is scanning memory.
解决方案
This issue is resolved in VSE 8.8 Patch 7.
Patches are cumulative; Technical Support recommends that you install the latest one.
