How to submit samples when an application vendor disputes a PUP detection

Technical Articles ID: KB85569
Last Modified: 12/31/2019

Environment

McAfee DAT files
McAfee Labs
Multiple McAfee products

Summary

This article describes how to submit samples when you want to dispute a Potentially Unwanted Program (PUP) detection.

This process is relevant to software development companies that believe their product has been incorrectly classified as a Potentially Unwanted Program, for example Adware or Spyware.

If you believe that your product has been incorrectly classified as a PUP, complete the Detection Dispute Submission Form:

https://www.mcafee.com/enterprise/en-us/threat-center/detection-dispute-form.html

NOTE: This procedure is intended for software developers and software producers as mentioned above. Do not confuse it with procedures for submitting other false detections or interoperability issues.

Related Information

Affected Products

Threat Prevention and Removal

Languages:

This article is available in the following languages:

German
English United States
Spanish Spain
French
Italian
Japanese
Korean
Dutch
Portuguese Brasileiro
Chinese Simplified
Chinese Traditional

Glossary of Technical Terms

Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.

How to submit samples when an application vendor disputes a PUP detection

Environment

Summary

Related Information

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Featured Solutions

Explore Our Portfolio

Security Outcomes

Industries

Products

Featured Solutions

Explore Our Portfolio

MVISION Products

Services & Training

Threat Research

Our Researchers

Threat Landscape Dashboard

Tools

Contact Us

Resources

Downloads

Product Help

Connect with Us

Explore

Our Company

Our Efforts

Other Resources

Careers

Partnerships

How to submit samples when an application vendor disputes a PUP detection

Environment

Summary

Related Information

Affected Products

Languages:

Glossary of Technical Terms

Choose your region

Title

Title