Updated the "ENSM Threat Prevention product release information" section with ENSM 10.7.8. Added issue ENSM-5131 to the "Non-critical known issues" section.
July 30, 2021
Added issue ENSM-4940 to the "Non-critical known issues" section.
July 29, 2021
Added issue ENSM-4750 to the "Non-critical known issues" section.
June 22, 2021
Updated the "ENSM Threat Prevention product release information" section with ENSM 10.7.7.
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Issue resolutions in updates and major releases are cumulative; Technical Support recommends that you install the latest version. To find the most recent release for your product, go to the Product Downloads site.
Issue: A Scan Engine upgrade fails on the system when an outdated Scan Engine is present.
Resolution: This issue is resolved in McAfee Agent 5.6.2 Hotfix 1, 5.6.3 Hotfix 3, 5.6.4 Hotfix 3, and 5.6.5 Hotfix 2. See the related article for more information.
ENSM-788
10.6.1
Issue: When a product deployment fails, two client events with ID 2412 are generated for the system.
Resolution: This issue is resolved in ENSM 10.6.1.
ENSM-680
10.6.0
As Designed
Issue: The user on the macOS system must approve the FileCore extension again to load on the system. The reason is because the earlier approval for com.intelsecurity.FileCore.kext isn’t valid for the renamed kext: com.McAfee.FileCore.kext.
Resolution: This behavior is as designed. The user has to open System Preferences, Security & Privacy and click Allow for the McAfee kernel extension to load on the system.
1266150
10.5.9
Issue: Editing a repository name on the Update preferences Repository List tab of the local client user interface adds a duplicate entry with the new name. But, it retains the repository entry with the older name.
Workaround: Delete the older repository from the user interface.
1265479
10.5.9
Issue: The Repository List tab in the Update preferences of the local client user interface doesn’t list the Repository URL of the ePolicy Orchestrator Spipe repository.
10.5.7
As Designed
Issue: After you upgrade to ENSM 10.5.7, the file format of quarantined items changes to ZIP. As a result, if ENSM is reverted to a version earlier than 10.5.7, the restore from quarantine feature doesn’t work for files in the new format.
Resolution: This behavior is as designed. To restore quarantined items, manually extract the quarantined items using the "Archive Utility" application on the macOS system.
1259847
10.5.6
Data Loss Prevention Endpoint 11.1.0 Hotfix 3
Issue: On a macOS system running ENSM 10.5.6 or later, installation of Data Loss Prevention Endpoint (DLP Endpoint) 11.1.0.45 downgrades certain common components used by ENSM.
Workaround: Install DLP Endpoint 11.1.0.45 before you install ENSM.
Resolution: This issue is resolved in DLP Endpoint 11.1.0 Hotfix 3.
1254777
10.5.5
10.6.2
Issue: Quarantined files that have unicode characters in their name don’t display on the Quarantine screen.
Resolution: This issue is resolved in ENSM 10.6.2.
1250488
10.5.5
As Designed
Issue: The ENSM console displays the following error message when ENSM 10.5.5 Threat Prevention is uninstalled, and Management of Native Encryption and Data Loss Prevention are left on the system:
Your MAC is at Risk
Resolution: This behavior is as designed. Upgrade the 32-bit managed products to their 64-bit variants. ENSM 10.5.5 Threat Prevention must not be uninstalled before you uninstall other 32-bit managed products from the system.
1248901
10.5.5
As Designed
Issue: ENSM 10.5.0 Threat Prevention on-access scan detection stops working after you upgrade any other ENSM module, such as Firewall or Web Control, from 10.5.0 to 10.5.5.
Resolution: This behavior is as designed. When you upgrade to ENSM 10.5.5 from a previous version of the product, upgrade all modules of ENSM on the system.
Issue: Users see emails stuck in their outbox or slowness when they send emails using Apple Mail. This issue is experienced when ENSM Threat Prevention 10.5.0 is installed on macOS High Sierra running on an APFS partition. This issue doesn’t occur when On-Access Scan is turned off.
Resolution: This issue is resolved in ENSM Threat Prevention 10.5.0 Hotfix 1244068. See the related article for more information.
Issue: ENSM runs as a 32-bit application. When you start "McAfee Endpoint Security for Mac.app" for the first time on macOS High Sierra 10.13.4 and later, you see the following alert. The alert notifies you that the ENSM application isn’t optimized for macOS.
"McAfee Endpoint Security for Mac" is not optimized for your Mac.
Workaround: The alert appears only once. It doesn’t impact the product functionality, so you can safely ignore the alert. For more information, see the Apple article at https://support.apple.com/en-in/HT208436.
Resolution: This issue is resolved in ENSM 10.5.5, which has native 64-bit binaries. See the related article for more information.
1219538
10.5.0
As Designed
Issue: On a macOS system running ENSM, on-demand scan policy settings don’t display in the client UI.
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NOTE: Any future product functionality or releases mentioned in the Knowledge Base are intended to outline our general product direction and should not be relied on, either as a commitment, or when making a purchasing decision.
