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End of Life for McAfee Vulnerability Manager
Technical Articles ID:   KB85902
Last Modified:  12/21/2018
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Environment

McAfee Vulnerability Manager 7.5

Summary

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October 22, 2015
 
McAfee announces End of Life (EOL) for McAfee Vulnerability Manager (MVM) 7.5. This also includes the following appliances:
  • MVM3200
  • MVM2200
 
Key Dates for MVM Appliances
The following table outlines the key dates for EOL for MVM appliances:  
 
Milestone
Effective Date
End of Sale Announcement
October 22, 2015
End of Sale Date
January 11, 2016
Full Service Support (+3 years) through:
January 11, 2019
Limited Service Support (+2 years) through:
January 11, 2021
End of Life
January 11, 2021
 

Key Dates for MVM Software
The following table outlines the key dates for EOL for MVM software (software only, non-appliance): 
 
Milestone
Effective Date
End of Sale Announcement
October 22, 2015
End of Sale Date
January 11, 2016
End of Life
January 11, 2018
 
Effective on the EOL date, McAfee no longer provides technical support for this product.

Full Service Hardware & Software Support until January 18, 2019

Full Service Hardware Support includes hardware warranty, new software/firmware versions, escalations, patches and maintenance releases, product updates, content updates, and available maintenance and technical support.

To receive Full Service Hardware Support, McAfee may require installation of latest software/firmware and/or content updates. McAfee will provide a version of software that will provide the functionality as outlined in the release notes of the product.

Full Service Software Support includes available maintenance and technical support. Security updates and maintenance will continue until End of Full Service Support. To receive Full Service Support, McAfee may require the latest software product versions, service pack, DAT and signature files, and scan engine (where applicable), be deployed.
 
NOTE: When a hardware product transitions to the End of Life period or End of Support, the support service levels provided during the fourth and fifth years of a support contract will be limited.
 
Limited Hardware & Software Support from January 19, 2019 to January 11, 2021

Limited Hardware & Software Support is only applicable to customers with MVM 3200 or 2200 hardware appliances and includes limited hardware warranty, severity 1 bug fixes, and content updates.

Software and firmware features and functionality will not be enhanced. Major software updates are not included. Hardware Support may be reduced to limited service levels. 

In the event the latest release of supported software requires a new hardware platform, the client may be given an opportunity to purchase a comparable platform.

In no case will a hardware product be provided at no cost if newer versions of the software will not run on the older hardware. Provision of the Limited Hardware Support is subject to the terms of the support contract.
 
For more information and answers to Frequently Asked Questions, see: http://www.mcafee.com/resources/faqs/faq-eol-vulnerability-manager.pdf

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