Incompatibility between Application and Change Control and McAfee products that use SysCore 15.4.0.622.9 or later

Technical Articles ID: KB86141
Last Modified: 9/11/2020

Environment

McAfee Agent
McAfee Application and Change Control (MACC) 6.2.x, 6.1.x

McAfee Data Exchange Layer

McAfee Endpoint Security

McAfee Host Intrusion Prevention

McAfee VirusScan Enterprise

Problem

McAfee has identified an incompatibility between MACC and McAfee products that use SysCore 15.4.0.622.9 or later.

Table 1 lists the MACC versions that trigger this incompatibility with the McAfee products listed in Table 2.

Table 1: Affected versions of MACC:

Product	Affected Versions
MACC 6.2.0	GA and all hotfixes 498 or earlier
MACC 6.1.3	GA and all hotfixes 436 or earlier
MACC 6.1.2	GA and all hotfixes 426 or earlier
MACC 6.1.1	GA and all hotfixes 399 or earlier
MACC 6.1.0	GA and all hotfixes 692 or earlier

GA stands for General Availability.

Table 2: Affected McAfee products that use SysCore 15.4.0.622.9 or later:

Affected McAfee Product	Version
McAfee Agent	5.0.2.132 and later
McAfee Data Exchange Layer	2.0.1 and later
McAfee Endpoint Security	10.6 and later
McAfee Host Intrusion Prevention	8.0 Update 6 and later
McAfee VirusScan Enterprise	8.8 Update 6 and later

Solution

This issue is resolved in the following versions of MACC:

MACC Version	Build Number
7.0.0	646 (GA)
6.2.0	Hotfix 505
6.1.3	Hotfix 441
6.1.2	Hotfix 449
6.1.1	Hotfix 404
6.1.0	Hotfix 706

GA stands for General Availability.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Hotfixes are created to address specific issues and are not posted publicly, but are available by contacting Technical Support.

To contact Technical Support, log on to the ServicePortal and go to the Create a Service Request page at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR:

If you are a registered user, type your User Id and Password, and then click Log In.
If you are not a registered user, click Register and complete the required fields. Your password and logon instructions will be emailed to you.

Affected Products

Application and Change Control 6.2.x
Application and Change Control 6.1
Data Exchange Layer 6.x
Data Exchange Layer 5.x
Data Exchange Layer 4.x
Endpoint Security Firewall 10.7.x
Endpoint Security Firewall 10.6.x
Endpoint Security Threat Prevention 10.7.x
Endpoint Security Threat Prevention 10.6.x
Endpoint Security Web Control 10.7.x
Endpoint Security Web Control 10.6.x
Host Intrusion Prevention 8.0
Known Issue/Product Defect
McAfee Agent 5.6.x
McAfee Agent 5.5.x
VirusScan Enterprise 8.8

Languages:

This article is available in the following languages:

German
English United States
Spanish Spain
French
Italian
Japanese
Portuguese Brasileiro
Chinese Simplified

Glossary of Technical Terms

Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.

Knowledge Center

Incompatibility between Application and Change Control and McAfee products that use SysCore 15.4.0.622.9 or later

Environment

Problem

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

Incompatibility between Application and Change Control and McAfee products that use SysCore 15.4.0.622.9 or later

Environment

Problem

Solution

Affected Products

Languages:

Glossary of Technical Terms

Choose your region

Title

Title