Blue screen error on startup when Data Loss Prevention Endpoint is installed on Dell Latitude models E7240 and E7440

Articoli tecnici ID: KB86506
Ultima modifica: 12/22/2021

Ambiente

McAfee Data Loss Prevention (DLP) Endpoint 11.x

Dell Latitude models E7240 and E7440

Problema

In the DLP Endpoint, device rules and definitions for blocking removable storage devices might also block solid-state drives (SSD). The result is a blue screen error when the system starts.

This issue occurs with Dell Latitude models E7240 and E7440 where SSD is implemented.

Causa

There is a known bug with the Intel Rapid Start (IRS) driver in Dell-specific models when SSD is implemented.

Soluzione

To fix this issue, see the Dell Knowledge Base article about the SSD boot drive on the Latitude E7240/E7440: http://www.dell.com/support/article/us/en/04/SLN293012/EN.

Prodotti interessati

Data Loss Prevention Endpoint 11.4.x (EOL)
Known Issue/Product Defect

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Blue screen error on startup when Data Loss Prevention Endpoint is installed on Dell Latitude models E7240 and E7440

Ambiente

Problema

Causa

Soluzione

Prodotti interessati

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Glossario dei termini tecnici

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Knowledge Center

Blue screen error on startup when Data Loss Prevention Endpoint is installed on Dell Latitude models E7240 and E7440

Ambiente

Problema

Causa

Soluzione

Prodotti interessati

Lingue:

Glossario dei termini tecnici

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