How to upgrade to Windows 10 with Application and Change Control deployed

Technical Articles ID: KB86551
Last Modified: 3/14/2022

Environment

Application and Change Control (ACC) 8.x, 7.x, 6.2.x

Microsoft Windows 10, 8.x, 7

Summary

IMPORTANT:

Resolidification of a system must be performed after you upgrade any ACC version to ACC 8.2.1 Update 3 or ACC 8.0.2 Update 1 and later. Resolidification must be performed after the upgrade is completed.
Resolidification of a system with ACC installed must be performed after any version upgrade of the Windows operating system. Before upgrading the operating system, place the system in Update mode. After the upgrade completes, place the system back in Enabled mode.
If you upgrade the operating system to Windows 10 before you upgrade ACC to 7.x or later, it prevents the Windows 10 driver from loading at startup. The Windows 7 driver is loaded instead.
ACC 7.x is the minimum supported version to run in a Windows 10 Version 1607 (Anniversary Update) environment. ACC must be upgraded to version 7.x before you perform the upgrade to Windows 10.
Before you upgrade to a Windows 10 Version 1703 (Creators Update) environment, McAfee Agent (MA) 5.5.0 minimum and ACC 8.x must be installed.

To upgrade to Windows 10 with ACC deployed, use the following instructions for your version of Windows:

Current Operating System Version	Upgrade to Operating System Version	Application Control Version	Change Control Version	Upgrade Steps
Windows 7	Windows 10 Version 1607 (Anniversary Update) to Windows 10 Version 1709 (Fall Creators Update)	6.2.x, 7.x, or 8.x	6.2.x, 7.x, or 8.x	Switch ACC to Update mode. Disable the Memory Protection feature (sadmin features disable MP). Disable the Script as Updater (SAU) feature (sadmin features disable SAU). Perform the upgrade from Windows 7 to Windows 10. Upgrade ACC using the Windows 10 installer.^{1, 2} NOTE: The Solidcore service might still be running on Windows upgrade. Technical Support recommends reinstallation with the proper Windows installer for Solidcore Agent because some features might not work until the proper agent is installed. Reboot the system. Run the Solidification task.¹ Enable SAU (sadmin features enable SAU). Enable Memory-Protection (sadmin features enable MP). Reboot. End Update Mode.
Windows 7	Windows 10 Version 1803 (April 2018 Update)	8.1.x	8.1.x	To perform an operating system upgrade to Windows 10 Version 1803 (April 2018 Update) with ACC, you must follow these steps: Install or upgrade the ACC extension to versions 8.1.0.129 or later in ePO. Uninstall ACC from the client: Create a client product deployment task in ePO. Select Solidcore Client for Windows from the Products and components drop-down list. Set the action to Remove and push the task to all endpoints. NOTE: ACC must be disabled before you can remove it from the client. Perform the operating system upgrade to Windows 10 Version 1803 (April 2018 Update). Install ACC 8.1.0.179 or later: Check in the ACC client package to ePO. Create the client product deployment task in ePO. Select Solidcore Client for Windows from the Products and components drop-down list. Set the action as Install and push the task to all endpoints.
Windows 8 or 8.1	Windows 10 Version 1607 (Anniversary Update)	7.x or 8.x	7.x or 8.x	Switch to Update mode. Upgrade to Windows 10. Run the Solidification task.² End Update mode.
Windows 10 Version 1607 (Anniversary Update)	Windows 10 Version 1703 (Creators Update)	8.x	8.x	IMPORTANT: Resolidification of the system is required after performing Windows Updates. It must be performed after the upgrade is complete. IMPORTANT: ACC 8.x and MA 5.5.0 are the minimum supported versions to run in a Windows 10 Version 1703 (Creators Update) environment. You must upgrade ACC to version 8.x and MA to version 5.5. 0 before you perform the upgrade to Windows 10 Version 1703 (Creators Update). When ACC and MA have been upgraded, follow these steps: Switch ACC to Update mode. Perform the upgrade from Windows 10 Version 1607 (Anniversary Update) to Windows 10 Version 1703 (Creators Update). Run the Solidification task. End Update Mode.
Windows 10 1703 (Creators update) or any other version of Windows 10	Windows 10 (All Versions)	8.x	8.x	IMPORTANT: Resolidification of the system is required after performing Windows Updates. It must be performed after the upgrade is complete. IMPORTANT: ACC 8.x and MA 5.5 are the minimum supported versions to run in a Windows 10 Version 1703 (Creators Update) environment. You must upgrade ACC to version 8.x and MA to version 5.5.0 before you perform the upgrade to Windows 10 Version 1703 (Creators Update). When ACC and MA are upgraded, follow these steps: Switch ACC to Update mode. Perform the upgrade to Windows 10. Run the Solidification task. End Update Mode.

¹	The ACC installer packages for Windows 7 and Windows 10 are different. Use the operating system-specific installers to deploy ACC on Windows 7 and Windows 10.
²	Required only with an Application Control license, not with a Change Control license.

Affected Products

Application and Change Control 8.3.x
Application and Change Control 8.2.x
Application and Change Control 8.1.x
Application and Change Control 8.0.x
Application and Change Control 7.0.x (EOL)
Application and Change Control 6.2.x
Known Issue/Product Defect
Upgrade/Migrate

Languages:

This article is available in the following languages:

German
English United States
Spanish Spain
French
Italian
Japanese
Korean
Dutch
Portuguese Brasileiro
Chinese Simplified
Chinese Traditional

Knowledge Center

How to upgrade to Windows 10 with Application and Change Control deployed

Environment

Summary

Affected Products

Languages:

Title

Title

Knowledge Center

How to upgrade to Windows 10 with Application and Change Control deployed

Environment

Summary

Affected Products

Languages:

Choose your region

Title

Title