Delay while starting installers with ESET Antivirus and Application Control installed

技術的な記事 ID: KB86653
最終更新: 12/23/2019

McAfee Application and Change Control (MACC) 7.x, 6.x
Microsoft Windows (all supported versions)
ESET Antivirus

You observe a delay when you run the MSI installer to install an application. You see this delay if ESET Antivirus is installed on the system.

Use either of the following configurations to resolve the issue:

Exclude .msi, .msp, and .mst file extensions from ESET scanning. See http://support.eset.com/kb3453/?viewlocale=en_US for exact steps to exclude the extensions.
Bypass ekrn.exe from Process Context File Operations tracking in MACC as follows and then reboot the system:
- For standalone deployments, run the following command:
  
  sadmin attr add -p ekrn.exe
- For ePO managed deployments, configure a process-context-file-operation exception rule for ekrn.exe in the Application Control policy.

Application and Change Control 7.0.x
Application and Change Control 6.2.x
Application and Change Control 6.1
Install/Uninstall
Known Issue/Product Defect

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