Cannot operate on dangling symlink ‘/McAfee/lib/ld-intelsecurity.so.2’ (when installing VirusScan Enterprise for Linux)

Technical Articles ID: KB87150
Last Modified: 5/16/2016

Environment

McAfee VirusScan Enterprise for Linux (VSEL) 2.0.2

Problem

VSEL installation fails with the following errors (seen in the terminal session):

cannot operate on dangling symlink ‘/McAfee/lib/ld-intelsecurity.so.2’

vsel-installer: failed to make /opt/NAI/package/McAfeeVSEForLinux/McAfeeVSEForLinux-2.0.2.29099-installer executable

Cause

This issue is caused by a previous failed install attempt of VSEL, which failed to remove the ISecGRt package from the appropriate package database.

Solution

Remove the package:
- For RPM-based systems, run the following command:
  
  rpm -e ISecGRt
  
  If that fails to remove the errant package, run this command to remove just the name from the database:
  
  rpm -e --justdb ISecGRt
- For Ubuntu systems, run the following command:
  
  dpkg --purge isecgrt
Re-run the VSEL install.

Affected Products

VirusScan Enterprise for Linux 2.0.x

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Cannot operate on dangling symlink ‘/McAfee/lib/ld-intelsecurity.so.2’ (when installing VirusScan Enterprise for Linux)

Environment

Problem

Cause

Solution

Affected Products

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Cannot operate on dangling symlink ‘/McAfee/lib/ld-intelsecurity.so.2’ (when installing VirusScan Enterprise for Linux)

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

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Title

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