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Subquery returned more than one value (when viewing the Detected Systems page in the ePolicy Orchestrator console)
Technical Articles ID:   KB87410
Last Modified:  10/28/2019

Environment

McAfee Rogue System Detection 5.0.0–5.0.3

For details of Rogue System Detection supported environments, see KB82323.

Problem

When you access rogue system and exceptions data on the Detected Systems page in the ePolicy Orchestrator (ePO) console, the following pop-up error message displays:
 
Error Message: Subquery returned more than 1 value.
This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression.

Cause

There is RSD data corruption in the ePO database.

Solution

This issue is resolved in Rogue System Detection 5.0.4, which is available from the Product Downloads site at: http://mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Updates are cumulative; Technical Support recommends that you install the latest one.

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