The correct source/target IP address is not generated in threat events after a reboot

Technical Articles ID: KB87424
Last Modified: 2/1/2017

Environment

McAfee VirusScan Enterprise for Linux (VSEL) 2.0.3

Red Hat Enterprise Linux (RHEL) 7

Problem

After you reboot a system running RHEL 7 and VSEL 2.0.3, threat events display the source and target IP address 255.255.255.255 instead of the correct source and target IP address.

Before the reboot, the source and target IP addresses displayed correct information.

Solution

This issue is resolved in VSEL 2.0.3 Hotfix 1156487.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Workaround

Use the following command to manually start the nails service after a reboot:

/etc/init.d/nails start

The source and target IP addresses will display correctly until the next system reboot.

Affected Products

Known Issue/Product Defect
VirusScan Enterprise for Linux 2.0.x

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The correct source/target IP address is not generated in threat events after a reboot

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

The correct source/target IP address is not generated in threat events after a reboot

Environment

Problem

Solution

Workaround

Affected Products

Languages:

Glossary of Technical Terms

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