IP Reputation not functioning in Security for Microsoft Exchange 8.5.x

Technical Articles ID: KB87539
Last Modified: 10/3/2016

Environment

McAfee Security for Microsoft Exchange (MSME) 8.5.x
Microsoft Exchange 2013, 2016

Problem

When MSME 8.5.x with the AntiSpam add-on module is installed on a Microsoft Exchange 2013 or 2016 server, three Transport Agents are added:

McAfeeTxRoutingAgent - can be seen in Exchange Management shell by running the get-transportagent cmdlet
McAfeeTxAgent - can be seen in Exchange Management shell by running the get-transportagent cmdlet
McAfeeTxIPAgent - can be seen in Exchange Management shell by running the get-transportagent -TransportService Frontend cmdlet

When the McAfeeTxIPAgent is running and IP Reputation has been enabled within the MSME (Settings and Diagnositics, Detected Items), IP Reputation detections are not seen in MSME.

Cause

This issue occurs because of a problem in the InstallASAgent.ps1 installation script.

Solution

This issue is addressed in MSME 8.5.1 Hotfix 1144496. Download MSME 8.5.1 Hotfix 1144496 and install following the installation instructions contained within PD26687.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Affected Products

Security for Microsoft Exchange 8.5

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IP Reputation not functioning in Security for Microsoft Exchange 8.5.x

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IP Reputation not functioning in Security for Microsoft Exchange 8.5.x

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