The HP Insight Foundation Agents process cqmghost.exe is blocked by Access Protection

Technical Articles ID: KB87659
Last Modified: 4/29/2020

Environment

McAfee VirusScan Enterprise (VSE) 8.8 Patch 8

Hewlett Packard (HP) Insight Foundation Agents

Problem

The HP Insight Foundation Agents process (cqmghost.exe) could generate Access Protection violations in VSE 8.8 Patch 8 against the following registry keys:

HKLM\system\currentcontrolset001\services\MCTASKMANAGER
HKLM\system\currentcontrolset001\services\MCSHIELD
HKLM\system\currentcontrolset001\services\MFEWFPK
HKLM\system\currentcontrolset001\services\MFEVTP
HKLM\system\currentcontrolset001\services\MFERKDET
HKLM\system\currentcontrolset001\services\MFEPLK
HKLM\system\currentcontrolset001\services\MFEHIDK
HKLM\system\currentcontrolset001\services\MFEFIREK
HKLM\system\currentcontrolset001\services\MFEAVFK

Cause

HP Insight Foundation Agents can be configured in such a way that cqmghost.exe violates Access Protection rules, by trying to access registry resources protected by VSE.

Solution

The HP Insight process is blocked because it violates VSE Access Protection. Access Protection is working as designed.

Contact HP for assistance with configuring HP Insight Foundation Agents to avoid the previously listed registry keys:
https://www.hpe.com/us/en/support.html

You can also obtain an updated version of the HP Insight Foundation Agents from here

Affected Products

Known Issue/Product Defect
VirusScan Enterprise 8.8

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The HP Insight Foundation Agents process cqmghost.exe is blocked by Access Protection

Environment

Problem

Cause

Solution

Affected Products

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Glossary of Technical Terms

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Knowledge Center

The HP Insight Foundation Agents process cqmghost.exe is blocked by Access Protection

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

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