Incorrect results displayed for "VSE: Version 8.8 Compliance" query

Technical Articles ID: KB87660
Last Modified: 8/17/2020

Environment

McAfee VirusScan Enterprise (VSE) 8.x

Problem

The default query VSE: Version 8.8 Compliance produces incorrect results.

NOTE: This query is intended to display VSE compliance based on DAT, Engine, and Service Pack.

This query also affects the results of VSE: Compliance over the last 30 days.

Cause

The query criteria contains the property and Hotfix/Patch version (VirusScan Enterprise) set as value is blank. This field contains Patch version installed, and so is not blank, which causes the query to fail to report correctly.

Solution

To obtain the proper results, edit the query:

Duplicate the query.
Name the copy of the query.
Edit the copy of the query.
In Criteria to match, click configure criteria.
Remove the following property:

and Hotfix/Patch version (VirusScan Enterprise)
Save the query.

The correct results are displayed when you run the new query.

Affected Products

Known Issue/Product Defect
VirusScan Enterprise 8.8

Languages:

This article is available in the following languages:

English United States
Spanish Spain
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Italian
Japanese
Portuguese Brasileiro

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Incorrect results displayed for "VSE: Version 8.8 Compliance" query

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

Incorrect results displayed for "VSE: Version 8.8 Compliance" query

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

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Title

Title