Query issues after extensions are checked in to ePolicy Orchestrator

技術的な記事 ID: KB87666
最終更新: 7/22/2020

環境

McAfee VirusScan Enterprise (VSE) 8.8

問題

Previous VSE extensions are not already checked in to ePO, and you use automation to check in the VSE 8.8 Patch 8 ePO extensions. The Reporting extension might be checked in before the Management extension. It could cause the following queries to not function:

VSE: Access Protection Enabled Status
VSE: Artemis Level for Email Scan
VSE: Artemis Level for On-Access Scan
VSE: Artemis Level for On-Demand Scan
VSE: On-Access Scanner Enabled Status

解決策

When the ePO extensions for VSE 8.8 Patch 8 are the first VSE extensions to be checked in to ePO, note the following:

Make sure that you check in the Management extension before you check in the Reporting extension. McAfee recommends that you manually extract the two extensions from the installation .zip file for Patch 8. Then, manually check them into ePO.

If the VSE 8.8 Patch 8 extensions are already checked in to ePO in the incorrect order either manually or by automation, restart the ePO services to resolve the issue.

影響を受ける製品

Known Issue/Product Defect
VirusScan Enterprise 8.8

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Query issues after extensions are checked in to ePolicy Orchestrator

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Knowledge Center

Query issues after extensions are checked in to ePolicy Orchestrator

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