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Windows 10 Anniversary upgrade is not properly prevented by Microsoft Windows
Technical Articles ID:   KB87677
Last Modified:  8/26/2016
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Environment

McAfee VirusScan Enterprise (VSE) 8.8

Microsoft Windows 10 Anniversary Update

Problem

The Windows 10 Anniversary Update is not compatible with VSE 8.8 Patch 7 and earlier.

A block should be in place to prevent the Windows 10 Anniversary Update from installing when these versions of VSE are installed, but Windows 10 does not prevent this upgrade.

Performing this upgrade when VSE 8.8 Patch 7 or earlier is installed leads to system instability.

Cause

Microsoft did not emplace upgrade prevention protection when VSE 8.8 Patch 7 or prior is installed.

Solution

Microsoft is preparing a hotfix to Windows 10 that will prevent this upgrade. The release date for this hotfix is not yet known.

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Workaround

Delay upgrading to the Windows 10 Anniversary Update or ensure that VSE 8.8 Patch 8 is installed before upgrading Windows 10 to the Windows 10 Anniversary Update.

Disclaimer

The content of this article originated in English. If there are differences between the English content and its translation, the English content is always the most accurate. Some of this content has been provided using Machine Translation translated by Microsoft.

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