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Windows could not finish configuring the system (Sysprep fails when VirusScan Enterprise Patch 7/8 is included in a Windows installation image)
Technical Articles ID:   KB88020
Last Modified:  7/28/2017
Rated:


Environment

McAfee VirusScan Enterprise (VSE) 8.8 Patch 8 and  7

 

Summary

Recent updates to this article:

{GENSUB.EN_US}
Date Update
July, 28 2017 Solution updated to reflect resolved in VSE 8.8 Patch 9 and later.

Problem

When creating a Microsoft Windows installation image with VSE 8.8 Patch 7 or Patch 8 installed into the image, if you run sysprep.exe /generalize /oobe against the image, the computer fails to boot properly with the following message:
 
Windows could not finish configuring the system. To attempt to resume configuration, restart the computer.
 
Restarting the computer will result in the same message.

Solution

{VSE88P9.EN_US}

{VSE88PATCHES.EN_US}

Workaround

Install VSE after the computer has been deployed and brought online.

Disclaimer

The content of this article originated in English. If there are differences between the English content and its translation, the English content is always the most accurate. Some of this content has been provided using Machine Translation translated by Microsoft.

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