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Web page content is displayed before the Endpoint Security Web Control block or warn page displays in the browser
Technical Articles ID:   KB88057
Last Modified:  7/19/2018

Environment

McAfee Endpoint Security (ENS) Web Control 10.x

Problem

Web Control can block or warn on web pages because of rating actions, settings, or the site being on the prohibited list policy. In some cases, web page content is displayed before Web Control shows the block or warn page in the browser.

Cause

Web Control does not delay the loading of web page content while it waits for the site rating information. The content of the browser and the rating lookup are asynchronous.

Solution

This is expected behavior. Web Controls takes action only after it has obtained a rating from the Global Threat Intelligence (GTI) rating servers. In some cases, this occurs after the page has begun to load.

If you require a change to product functionality, submit a new product idea at:

https://community.mcafee.com/t5/Business-Ideas/idb-p/business-ideas

The Ideas forum is accessible only to McAfee business and enterprise customers. To access the Ideas forum, click Sign In and enter either your McAfee ServicePortal (https://support.mcafee.com) or McAfee Community User ID and password. If you do not yet have a McAfee ServicePortal or McAfee Community account, click Register to register for a new account on either website.

For more information about product ideas, see KB60021.

NOTE: The Ideas forum replaces the previous Product Enhancement Request system.

Workaround

Ensure anti-virus and anti-malware software is installed.

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