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Unknown HTTP status code 403 encountered (replication to superagent distributed repositories fail)
Technical Articles ID:   KB88070
Last Modified:  6/11/2019

Environment

McAfee Agent (MA) 5.x
McAfee ePolicy Orchestrator (ePO) 5.x

Problem

Replication tasks to Super Agent distributed repositories fails. Errors similar to the following are recorded in the epoapsvr.log on the ePO server:

E    #05296    NAINET      HTTPConnection.cpp(1944): Unknown HTTP status code 403 encountered

This issue affects only McAfee Agent 5x Super Agents, and is intermittent. Replications might not fail every time, or the failures might not always be on the same file.

Cause

This issue occurs when a particular piece of data is split across two TCP packets. The agent does not correctly reassemble the data, causing it to reject the communication attempt with an HTTP 403 return code.

Solution

This issue is resolved in McAfee Agent 5.0.5, which is available from the Product Downloads site at: http://mcafee.com/us/downloads/downloads.aspx

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Updates are cumulative; Technical Support recommends that you install the latest one.

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