On Demand Scans stop working after installation of Security for Microsoft Exchange 8.5.1 Hotfix 1165136

Technical Articles ID: KB88206
Last Modified: 12/9/2016

Environment

McAfee Security for Microsoft Exchange (MSME) 8.5.1 HF1111610, HF1144496, HF1165136
Microsoft Windows Server 2008 x64bit
Microsoft Exchange 2010 SP3

Problem

On Demand Scans stop working after installation of MSME 8.5.1 HF1165136.

Cause

Installation of MSME 8.5.1 HF1165136 on an Exchange 2010 SP3 server (Hub, Mailbox), without enabling VSAPI, causes the MCEWSWrapper.dll to not be copied in the bin directory of MSME.

Solution

Click Start, All Programs, Accessories.
Right-click Command Prompt, click Run as Administrator, and then click Continue.
Type cd <Drive>:\Program Files (x86)\McAfee\MSME\bin and press Enter.
Type c:\Windows\Microsoft.NET\Framework64\v2.0.50727\RegAsm.exe /U "c:\Program Files (x86)\McAfee\MSME\bin\McEWSWrapper.dll" and press Enter.
Type cd\ and press Enter.
Type services.msc and press Enter.
From the list in the Services console, right-click the McAfee Security for Microsoft Exchange service and select Stop. Minimize (do not close) the console after the service has stopped.
At the command prompt, type explorer. Minimize (do not close) the command prompt.
In Windows Explorer, navigate to: <Drive>:\Program Files (x86)\McAfee\MSME\bin
Delete or rename the McEWSWrapper.dll and McEWSWrapper.tlb.
In Windows Explorer, navigate to: <Drive>:\Program Files (x86)\McAfee\MSME\bin\ExVersion\E2010
Copy the McEWSWrapper.dll from the E2010 folder and paste it in <Drive>:\Program Files (x86)\McAfee\MSME\bin. The McEWSWrapper.dll version will be 8.5.8492.0.
At the command prompt, type cd <Drive>:\Program Files (x86)\McAfee\MSME\bin and press Enter.
Type Configurex64.exe RegisterEWSWrapper and press Enter.
A new McEWSWrapper.tlb should be created in <Drive>:\Program Files (x86)\McAfee\MSME\bin. Verify this by examining the Created date of the file.
From the list in the Services console, right-click the McAfee Security for Microsoft Exchange service and select Start.
Launch the MSME GUI.
Start an On Demand Scan and verify that it starts correctly. Check the Scan Status and Recently Scanned Items for confirmation.

Related Information

KB88195 - McAfee Security for Microsoft Exchange causes email to back up in the Microsoft Exchange Submission Queue

Affected Products

Security for Microsoft Exchange 8.5

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Knowledge Center

On Demand Scans stop working after installation of Security for Microsoft Exchange 8.5.1 Hotfix 1165136

Environment

Problem

Cause

Solution

Related Information

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

On Demand Scans stop working after installation of Security for Microsoft Exchange 8.5.1 Hotfix 1165136

Environment

Problem

Cause

Solution

Related Information

Affected Products

Languages:

Glossary of Technical Terms

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