Unable to install Threat Intelligence Exchange module using an MSI file

Technical Articles ID: KB88303
Last Modified: 1/13/2022

Environment

Threat Intelligence Exchange Module for VirusScan Enterprise (TIEm for VSE)
VirusScan Enterprise (VSE) 8.8

Problem

Installation of the TIE module fails when it's installed with an MSI file.

Solution

The primary and preferred installation method for the TIE module is to deploy it through ePolicy Orchestrator.

If you install the TIE module locally:

Download the TIE package to the local system.

Our product software, upgrades, maintenance releases, and documentation are available on the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.
Uncompress the TIE package to a folder.
Run setuptie.exe as an administrator.

Affected Products

Install/Uninstall
Threat Intelligence Exchange Module for VirusScan Enterprise
VirusScan Enterprise 8.8 (EOL)

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Unable to install Threat Intelligence Exchange module using an MSI file

Environment

Problem

Solution

Affected Products

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Knowledge Center

Unable to install Threat Intelligence Exchange module using an MSI file

Environment

Problem

Solution

Affected Products

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