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System tray icons for VirusScan Enterprise and McAfee Agent display simultaneously
Technical Articles ID:   KB88318
Last Modified:  1/11/2017
Rated:

Environment

McAfee Agent (MA) 5.0.x
McAfee VirusScan Enterprise (VSE) 8.8 Patch 8

Microsoft Windows 10

Problem

The MA and VSE system tray icons display simultaneously.

Cause

The process shstat.exe (VSE icon) is running while McTray.exe (MA icon) is also up and running. The shstat.exe process should have been terminated after McTray successfully loaded.

Solution

{VSE88P9.EN_US}

Disclaimer

The content of this article originated in English. If there are differences between the English content and its translation, the English content is always the most accurate. Some of this content has been provided using Machine Translation translated by Microsoft.

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