When using Internet Explorer 10/11 to log on to the VSEL WebUI, after authentication the VSEL WebUI appears and the top bar shows logoff, whereas the bottom two frames show the following error:
Bad Credentials
The following entry will display in debug.log if nailswebd logging is enabled:
findCookie: looking for cookie 'nailsSessionId'
findCookie: looking for cookie in headers
findCookie: no cookie 'nailsSessionId' found
To enable nailswebd logging:
- Edit the Apache configuration file:
# vi /opt/NAI/LinuxShield/apache/conf/httpd.conf
- Change the following two lines as shown below and save the file:
# Path of the log file to use -- /dev/null will prevent any logging
NailsLogPath “/var/opt/NAI/LinuxShield/log/apache/debug.log”
#
# Logging level to use to control the amount of information written to the log
NailsLogLevel "debug"
- Restart the nails service:
#service nails restart
