VirusScan Enterprise installation on Windows Server 2016 fails in the Server Core mode
技術的な記事 ID:
KB88819
最終更新: 9/24/2020
最終更新: 9/24/2020
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この記事は、次の言語で表示可能です:
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VirusScan Enterprise installation on Windows Server 2016 fails in the Server Core mode
技術的な記事 ID:
KB88819
最終更新: 9/24/2020 環境
McAfee VirusScan Enterprise (VSE) 8.8 Microsoft Windows Server 2016 (Server Core mode) 問題
The installation of VSE on a Windows Server 2016 fails if the Server Core option was selected during installation. The Performing self validation ... Retrieving file, NAISCRIP.NSC from zip file. Loading and parsing script file : C:\Users\Ladm\AppData\Local\Temp\7D44\NAISCRIP.NSC MajorVersion: 10, MinorVersion : 0 WIN32_2K16 Searching for all Installed anti-virus products. Checking Pre-requirements for Installing the Hotfix ------------------------------------------------------- Checking if OS is Windows Server 2016 Windows Server 2016 detected Checking for presence of VSE 8.8.0 ------------------------------------------------------- VirusScan 8.8.0 is installed Verifying Patch compatibility Required Patch8 is installed. Hotfix1159675 is not on the system and will be installed now. Calling Uninstaller for Windows Defender Commandline to launch: C:\Windows\sysnative\windowspowershell\v1.0\powershell.exe -Command Uninstall-WindowsFeature -Name Windows-Defender, Windows-Defender-GUI -LogPath C:\Users\Ladm\AppData\Local\Temp\McAfeeLogs\HF1159675_WinDefenderUninstall.Log CreateProcess succeeded and Powershell returned exitcode: 1 Uninstall of Windows Defender Failed Deleting...C:\Users\Ladm\AppData\Local\Temp\NAIE832.tmp Deleting...C:\Users\Ladm\AppData\Local\Temp\7D44 Product rejected the update request. Update process failed. The following details are displayed in a command window on the server when you install the VSE hotfix: 'Windows -Defender-GUI'. The name was not found. At line:1 char:1 + Uninstall-Windows Feature -Name Windows-Defender, Windows-Defender-GUI + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : InvalidArgument: (Windows-Defender-GUI:String) [Uninstall-WindowsFeature], Exception + FullyQualifiedErrorId : NameDoesNotExist,Microsoift.Windows.ServerManager.Command.RemoveWindowsFeatureCommand 原因
Windows Server 2016 is available in Standard,
解決策
You must install VSE on a Windows Server 2016 supported edition in Server with Desktop Experience mode. This edition includes the standard user interface and all tools. To review the Windows Server 2016 supported editions that are compatible with McAfee products, see KB87945. The problem to uninstall Windows Defender on a Windows Server 2016 in either Server Core or Nano Server mode and break the install, is resolved in VSE 8.8 If this solution or workaround does not resolve your issue, log on to the ServicePortal and create a Service Request at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR. Include this article number in the Problem Description field.
VSE 8.8 Patch 16 is the latest patch available from the Downloads tab on the ServicePortal at https://support.mcafee.com/downloads.
NOTE: VSE 8.8 Patch 16 supports all supported Windows operating systems. 言語:この記事は、次の言語で表示可能です: English United StatesSpanish Spain French Italian Japanese Portuguese Brasileiro 技術用語集 |
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