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How to upgrade or remove the MOVE Antivirus Help extension
Technical Articles ID:   KB88861
Last Modified:  3/7/2017

Environment

McAfee Management for Optimized Virtual Environments (MOVE)
McAfee MOVE Antivirus (AV) Multi-Platform 4.5, 4.0
McAfee MOVE AV Agentless 4.5, 4.0

Summary

This article details the steps to take when upgrading or removing the MOVE AV Help extensions in ePO.

Solution

To upgrade the MOVE AV (Agentless and Multi-Platform) Help extension from version 4.0 to version 4.5:
  1. Launch the ePO console.
  2. Go to Menu, Software, Extensions.
  3. Check in the MOVE AV 4.5 Help extension.
NOTE: Upgrading the Help extension will not overwrite the older version. Both versions of the extension will remain checked in to ePO.

To manually remove the MOVE AV (Agentless and Multi-Platform) Help extensions from ePO:
  1. Launch the ePO console.
  2. Go to Menu, Software, Extensions.
  3. Go to Help Content and check for “mvav_400_help” for MOVE 4.0.0 and “mvav_450_help” for MOVE 4.5.0.
  4. Click on remove to manually uninstall the help extension.

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