Recent updates to this article:
| Date |
Update |
| September 29, 2020 |
Added contact details for customers who run into an issue. |
| June 10, 2020 |
Added a link to KB85784. |
| April 27, 2020 |
Implemented HTML source code changes to prepare the content for localization. |
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This article provides the steps and scripts to support customers who want to upgrade to Windows 10 Anniversary Update and later. Support is provided for systems using
DE 7.2.1 or later.
Two solutions are described:
- Solution 1 - Managed deployment: This solution is for organizations that roll out Windows updates manually. For example, organizations that use the Microsoft System Center Configuration Manager (SCCM) or other deployment tools.
- Solution 2 - Zero-touch - automatic updates: This solution is for organizations that allow endpoints to update automatically from Microsoft update servers or WSUS.
Upgrades are supported from the following operating systems to Windows 10 operating systems. You can configure the systems to use either a Basic Input/Output System (BIOS) or Unified Extensible Firmware Interface (UEFI) system:
- Windows 7
- Windows 8.0
- Windows 8.1
- Windows 10 version 1507 (General Availability) and later
For Windows 10 compatibility with McAfee products, see KB85784.
IMPORTANT:
- On systems where DE has been deactivated, you might need to manually delete SetupConfig.ini if the file is empty. The empty SetupConfig.ini file can cause the following failure message: "Windows Update failure (0x80070490).”
- DE 7.2.1 or later must be in place before you start the upgrade to Windows 10 Anniversary Update or later.
- Support for Opal upgrades is not available.
- You must download the Windows 10 ISO from the Microsoft Volume Licensing Service Center (VLSC) site.
WARNING: The steps contained in this article can't be used with the Windows 10 ISO from the public Microsoft download site.
- You must complete the procedure in this article before you perform the upgrade to Windows 10 Creators Update.
WARNING: If you perform the upgrade without first following the instructions in this article, Windows fails to boot correctly. In this situation, the following two options will be shown after the first system restart:
- Troubleshoot the problem
- Turn off your PC
If Windows fails to boot, select the option Turn off your PC. When the computer is turned on again, Windows rolls back to the previous operating system state.
- During the upgrade process, Windows performs two system restarts. We recommend that you allow these two restarts to occur. The system restarts are part of the upgrade process. You can opt to use the DE temporary autoboot feature to disable preboot during these restarts and make the upgrade process more streamlined.
