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McAfee Agent high CPU consumption
Technical Articles ID:   KB89012
Last Modified:  3/28/2017

Environment

McAfee Application and Change Control (MACC) 8.x, 7.x, 6.2.x
McAfee Agent 5.0.4

Problem

High CPU usage occurs in MASVC.EXE with Solidcore installed, despite Solidcore being correctly added to the virus scanner exclusions list.

System performance slows significantly. The Solidcore Solidification process slows down. MASVC.EXE uses 100% CPU. 

Problem

High CPU usage occurs in MASVC.EXE with McAfee Agent, VirusScan Enterprise for Linux, and Firewall for Linux installed.

Cause

MACC prevents unapproved changes to the file system, and prevents applications from running unless they are on an approved list of updaters.

Solution

Update McAfee Agent to version 5.0.5.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

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