The connection between the ePolicy Orchestrator (ePO) server and the TIE Server functions correctly, and DNS resolution of the ePO server host name also functions. During installation, after providing the ePO credentials, the installer prompts you to confirm the correct Certificate Authority (CA) is retrieved. After you confirm that the CA is correct, the installer notifies that it failed to retrieve FIPS Mode.

NOTE: If there are other connection issues in the environment, or your selected DNS server can’t resolve the ePO server host name, this article does not apply.