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ERROR: You are not authorized to run the query (when running an ePO Cloud scheduled report)
Technical Articles ID:   KB89180
Last Modified:  4/27/2017

Environment

McAfee ePolicy Orchestrator (ePO) Cloud

Problem

The following error displays when running an ePO Cloud scheduled report:
 
You are not authorized to run the query

Cause

The only report that is available by default in ePO Cloud is the ePO Summary Report, available on the Queries & Reports tab.

After scheduling a Summary Report, you have the option to change the report type, but these other report types are not authorized to run unless you have ordered the additional point products they apply to.

You can see what other products you have on the Subscriptions, My Account page.

Solution

These additional reporting types should not be enabled or selectable, and this behavior will be changed in a future update.

NOTE: Any future product functionality or releases mentioned in the Knowledge Base are intended to outline our general product direction and should not be relied on, either as a commitment, or when making a purchasing decision.
 

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