Duplicate entries are created in the System Tree when you perform an Active Directory Sync in ePolicy Orchestrator 5.9.0

Technical Articles ID: KB89427
Last Modified: 9/29/2019

Environment

McAfee ePolicy Orchestrator (ePO) 5.9.0

Problem

When you perform an Active Directory (AD) Sync in ePO 5.9.0, duplicate entries might be created for computers that exist in the System Tree. The duplicate entries can be created even though you selected the Leave systems in their current System Tree location only option.

This behavior differs from previous versions of ePO.

Solution

This issue is resolved in ePO 5.9.1, which is available from the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Updates are cumulative; Technical Support recommends that you install the latest one.

Affected Products

ePolicy Orchestrator 5.9
Known Issue/Product Defect

Languages:

This article is available in the following languages:

English United States
Spanish Spain
French
Italian
Japanese
Portuguese Brasileiro

Glossary of Technical Terms

Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.

Knowledge Center

Duplicate entries are created in the System Tree when you perform an Active Directory Sync in ePolicy Orchestrator 5.9.0

Environment

Problem

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

Duplicate entries are created in the System Tree when you perform an Active Directory Sync in ePolicy Orchestrator 5.9.0

Environment

Problem

Solution

Affected Products

Languages:

Glossary of Technical Terms

Choose your region

Title

Title