Lotus Notes email no longer works after uninstalling VirusScan Enterprise 8.8 or upgrading to Endpoint Security 10.5.x
技術的な記事 ID:
KB89435
最終更新: 1/29/2020
最終更新: 1/29/2020
Lotus Notes email no longer works after uninstalling VirusScan Enterprise 8.8 or upgrading to Endpoint Security 10.5.x
技術的な記事 ID:
KB89435
最終更新: 1/29/2020 環境
McAfee Endpoint Security (ENS) 10.5.x McAfee VirusScan Enterprise (VSE) 8.8 Patch 1–9 IBM Lotus Notes 問題
After you upgrade from VSE 8.8 to ENS 10.5.x, the Lotus Notes email client no longer works. The <= leave custom action EnableWindowsDefender() MSI (s) (3C:3C) [18:35:22:047]: Executing op: CustomActionSchedule(Action=DeleteLotusNotesFiles,ActionType=1090,Source=BinaryData,Target=DeleteLotusNotesFiles "c:\Program Files\IBM\Lotus\Notes",) MSI (s) (3C:3C) [18:35:22:453]: Executing op: ActionStart(Name=DefRemoveLeftoversDELETELOTUSFILES,,) MSI (s) (3C:3C) [18:35:22:453]: Executing op: CustomActionSchedule(Action=DefRemoveLeftoversDELETELOTUSFILES,ActionType=1026,Source=BinaryData,Target=DefRemoveLeftovers "c:\Program Files\IBM\Lotus\Notes",) 問題
After you uninstall VSE 8.8, the Lotus Notes email client no longer works.
解決策
This issue is resolved in Endpoint Security 10.5.3, which is available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html. NOTE: You need a valid Grant Number for access. For more information about the Product Downloads site, and alternate locations for some products, see KB56057 - How to download Enterprise product updates and documentation. Updates are cumulative; Technical Support recommends that you install the latest one. 解決策
This issue is resolved in VirusScan Enterprise 8.8 Update 10, which is available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html. NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products. Updates are cumulative; Technical Support recommends that you install the latest one. The following is extracted from the VSE 8.8 Patch 10 release notes: 1199950 - An uninstall operation that repeatedly searches and replaces files in the Lotus Notes directory has been removed. Lotus Notes continues to work after VirusScan Enterprise is removed. VSE 8.8 Patch 16 is the latest patch available from the Downloads tab on the ServicePortal at https://support.mcafee.com/downloads.
NOTE: VSE 8.8 Patch 16 supports all supported Windows operating systems. 回避策
CAUTION: This article contains information about opening or modifying the registry.
Delete the following registry values before you upgrade to ENS or uninstall VSE:
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