An ePO upgrade fails without a visible error. The upgrade then automatically rolls back to the previous ePO version.
NOTE: This issue can occur while upgrading between any 5.x.x builds.
The
ePO5xx-error.ini records the following errors:
[ErrorLog]
ErrorString=FAILURE: In LaunchApplication while trying to run the following program:
ActionName=Prod_InstallEpoCore
Task=Checking in epoST
"C:\Users\ADMINI~1\AppData\Local\Temp\2\McAfeeLogs\EPO530-Troubleshoot\OutputFiles\epoST.bat"
Return code: 1
NOTE: This reference indicates that you need to look at the file
McAfeeLogs\EPO5xx-Troubleshoot\OutputFiles\epoST.bat.
The
epoST.err records the following errors:
BUILD FAILED
D:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOCore\5.3.2.156\install.xml:337: The following error occurred while executing this line:
D:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOCore\5.3.2.156\install.xml:462: The following error occurred while executing this line:
D:\Program Files (x86)\McAfee\ePolicy Orchestrator\Server\extensions\installed\EPOCore\5.3.2.156\install.xml:136: java.sql.SQLException: The transaction log for database 'ePO_DBNAME' is full due to 'ACTIVE_TRANSACTION'
NOTE: This file records the BUILD FAILED error and includes information about where the upgrade was interrupted.
