Upgrade from 10.5.0 to 10.5.1 fails if 10.5.1 Hotfix 1 or 2 is in the same branch

技術的な記事 ID: KB89469
最終更新: 3/6/2020

環境

McAfee Endpoint Security (ENS) 10.5.1 Hotfix 1 (HF1), Hotfix 2 (HF2)

問題

An upgrade from ENS 10.5.0 to ENS 10.5.1 fails if ENS 10.5.1 Hotfix 1 or Hotfix 2 is in the same branch of the ePolicy Orchestrator (ePO) Master Repository.

原因

The ENS 10.5.1 Hotfix 1 or Hotfix 2 McAfee Agent detection scripts check for ENS 10.5.1 in the wrong location.

解決策

The ENS 10.5 Update 1 MSP package and ENS 10.5.1 Hotfix 1 or Hotfix 2 can't be in the same branch of the ePO Master Repository.

NOTE: This issue applies to the ENS 10.5 Update 1 MSP package. The full installation of ENS 10.5.1 can be in the same branch as ENS 10.5.1 Hotfix 1 or Hotfix 2.

回避策

Check in ENS 10.5.1 and ENS 10.5.1 Hotfix 1 or Hotfix 2 to different repository branches:

Remove ENS 10.5.0, ENS 10.5.1, ENS 10.5.1 Hotfix 1, and ENS 10.5.1 Hotfix 2 from the ePO Master Repository.
Perform an ePO repository replication.
Check in ENS 10.5.0 and ENS 10.5.1 to a repository branch (for example, Current).
Check in ENS 10.5.1 Hotfix 1 and ENS 10.5.1 Hotfix 2 to a different repository branch (for example, Previous).
To get the update for ENS 10.5.1, set the McAfee Agent policy to the Current branch. In the ePO console, go to McAfee Agent, General, Updates, and change the branch to Current for Patches and service packs. By default, the branch is set to Current.
To get the update for ENS 10.5.1 Hotfix 1 and ENS 10.5.1 Hotfix 2, set the McAfee Agent policy to the Previous branch.
Replicate AMContent into the same branch that ENS 10.5.1 Hotfix 1 or ENS 10.5.1 Hotfix 2 is checked in to.

影響を受ける製品

Endpoint Security Firewall 10.5.x (EOL)
Endpoint Security Threat Prevention 10.5.x (EOL)
Endpoint Security Web Control 10.5.x (EOL)
Known Issue/Product Defect
Upgrade/Migrate

言語:

この記事は、次の言語で表示可能です:

English United States
Spanish Spain
French
Italian
Japanese
Portuguese Brasileiro

技術用語集

用語集にある用語をハイライトする

当社の技術用語集を参照してください。

Knowledge Center

Upgrade from 10.5.0 to 10.5.1 fails if 10.5.1 Hotfix 1 or 2 is in the same branch

環境

問題

原因

解決策

回避策

関連情報

影響を受ける製品

言語:

技術用語集

Title

Title

Knowledge Center

Upgrade from 10.5.0 to 10.5.1 fails if 10.5.1 Hotfix 1 or 2 is in the same branch

環境

問題

原因

解決策

回避策

関連情報

影響を受ける製品

言語:

技術用語集

地域を選択してください

Title

Title