System fails to boot after Application Control 7.0.1 Hotfix 4 installation

Technische Artikel ID: KB89565
Zuletzt geändert am: 3/3/2020

Umgebung

McAfee Application and Change Control (MACC) 7.0.1 Hotfix 4

Microsoft Windows Vista
Microsoft Windows 7
Microsoft Windows 2008 R2

Problem

After you install MACC 7.0.1 Hotfix 4, users observe one of the following symptoms:

The system fails to boot.
Or
The system successfully loads Windows, but the MACC product fails to load (not enabled).

NOTE: This issue does not affect all systems after deploying this hotfix.

Ursache

Windows operating systems do not have Microsoft Security Advisory 3033929 applied. This update must be applied because MACC 7.0.1 Hotfix 4 was signed with SHA-2 certificates.

Lösung

For systems that have not yet deployed MACC 7.0.1 Hotfix 4, apply the update from the Microsoft Security Advisory. For details, see (https://technet.microsoft.com/en-us/library/security/3033929.aspx)

NOTES:

The update is automatically installed on systems that have Windows automatic updating enabled.
Customers who have not enabled automatic updating must check for updates and install this update manually. See the Microsoft article for details.

Lösung

For systems that have already deployed MACC 7.0.1 Hotfix 4 and encountered an issue where the operating system fails to load:

Restart the system.
During system startup, press F8.
From the menu, select Last known good configuration.
Apply the update from Microsoft Security Advisory 3033929 (https://technet.microsoft.com/en-us/library/security/3033929.aspx).
Deploy MACC 7.0.1 Hotfix 4.

Betroffene Produkte

Application and Change Control 7.0.x
Install/Uninstall
Known Issue/Product Defect

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Knowledge Center

System fails to boot after Application Control 7.0.1 Hotfix 4 installation

Umgebung

Problem

Ursache

Lösung

Lösung

Betroffene Produkte

Sprachen:

Technisches Glossar

Title

Title

Knowledge Center

System fails to boot after Application Control 7.0.1 Hotfix 4 installation

Umgebung

Problem

Ursache

Lösung

Lösung

Betroffene Produkte

Sprachen:

Technisches Glossar

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