Events are not parsed after MSXML4 is removed and migrated to MSXML6

技術的な記事 ID: KB89603
最終更新: 7/23/2020

環境

McAfee VirusScan Enterprise (VSE) 8.8 with/without Patches 1–9

For details of VSE supported environments, see KB51111.

問題

After you migrate from MSXML4 to MSXML6 on the ePO server, the VSE reporting extension fails to allow events to be parsed from the VSE clients.

No events appear on the Threat Events page.

原因

Microsoft does not support MSXML4 due to a security vulnerability.

ePO does not need MSXML 4. But, it is included to provide legacy support for some older managed product extensions. After these extensions are retired, ePO will not need MSXML 4. It will no longer be included in future versions of ePO.

解決策

VSE 8.8 Patch 10 and later supports MSXML 6.0.

This issue is resolved in VirusScan Enterprise 8.8 Update 10, which is available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Updates are cumulative; Technical Support recommends that you install the latest one.

VSE 8.8 Patch 16 is the latest patch available from the Downloads tab on the ServicePortal at https://support.mcafee.com/downloads.

NOTE: VSE 8.8 Patch 16 supports all supported Windows operating systems.

影響を受ける製品

Known Issue/Product Defect
Upgrade/Migrate
VirusScan Enterprise 8.8

言語:

この記事は、次の言語で表示可能です:

English United States
Spanish Spain
French
Italian
Japanese
Portuguese Brasileiro

技術用語集

用語集にある用語をハイライトする

当社の技術用語集を参照してください。

Knowledge Center

Events are not parsed after MSXML4 is removed and migrated to MSXML6

環境

問題

原因

解決策

関連情報

影響を受ける製品

言語:

技術用語集

Title

Title

Knowledge Center

Events are not parsed after MSXML4 is removed and migrated to MSXML6

環境

問題

原因

解決策

関連情報

影響を受ける製品

言語:

技術用語集

地域を選択してください

Title

Title