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page cannot be displayed (error when editing the policy for Host Intrusion Prevention 8.0)
Technical Articles ID:   KB89621
Last Modified:  7/13/2018

Environment

McAfee ePolicy Orchestrator (ePO) 5.x
McAfee Host Intrusion Prevention 8.0

Problem

When editing the policy for Host Intrusion Prevention 8.0 in the ePO console, the following error displays:
 
page cannot be displayed

Cause

This issue occurs when the Firewall rule size is greater than 2 MB. To confirm that you are experiencing this issue, export the policy that has the issue and check the size of the Firewall rule.

Workaround

A workaround is available by contacting Technical Support.

To contact Technical Support, log on to the ServicePortal and go to the Create a Service Request page at https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR:
  • If you are a registered user, type your User Id and Password, and then click Log In.
  • If you are not a registered user, click Register and complete the required fields. Your password and logon instructions will be emailed to you.

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