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Unable to access a shared folder when the Access Protection rule 'Make all shares read-only' is enabled
Technical Articles ID:   KB89676
Last Modified:  11/13/2017

Environment

McAfee VirusScan Enterprise (VSE) 8.0 Patch 5 - 9

For details of VSE supported environments, see KB51111.

Problem

Client network shares that have assigned read access cannot be seen from another client after upgrading to VSE 8.5 or later.

Users are unable to access a shared folder on another client that has:
  • VSE 8.8 Patch 5 - 9
    and
  • The Access Protection (AP) rule Make all shares read-only enabled

System Change

Installed VSE 8.8 Patch 5, 6, 7, 8, or 9.

Cause

The VSE AP rule that is being triggered is asking for write access, and because the shares are set to read-only, the rule blocks the write access.

Solution

{VSE88P10.EN_US}

The following is extracted from the VSE 8.8 Patch 10 release notes (PD27206)

You can now successfully view shares when the Access Protection Rule, Make all shares read-only, is enabled.

{VSE88PATCHES.EN_US}

Disclaimer

The content of this article originated in English. If there are differences between the English content and its translation, the English content is always the most accurate. Some of this content has been provided using Machine Translation translated by Microsoft.

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