This issue is resolved in
DE 7.2.1 Hotfix 1199587 (build 7.2.1.29), which has been Released to Technical Support (RTS). To obtain this hotfix, contact Technical Support and include this article number in your Service Request. The hotfix updates the DE extension to allow the import option to be present.
As part of the migration process, you also need to use the migration tool attached to this article. The file name is
EEMigration_7_2_1_29.ZIP, which you can use to export the details to import via the DE 7.2.x ePO interface.
NOTE:
- For assistance with the migration process, continue to use the advice included in the Drive Encryption 7.1.x Migration Guide.
- To view all Enterprise Documentation, visit http://docs.mcafee.com.
IMPORTANT: Releases later than DE 7.2.1 Hotfix 1199587 no longer includes the function to upgrade EEPC 5.2.x (V5 users).
To contact Technical Support, log on to the ServicePortal and go to the Create a Service Request page at
https://support.mcafee.com/ServicePortal/faces/serviceRequests/createSR:
- If you are a registered user, type your User Id and Password, and then click Log In.
- If you are not a registered user, click Register and complete the required fields. Your password and logon instructions will be emailed to you.
