On November 30, 2017, all ePO install packages earlier than 5.3.3 and 5.9.1 were reposted without a Java SE Runtime Environment (JRE). Also, all hotfixes published before November 30, 2017, that incremented Java were removed from all download sites. If you already had an existing ePO installation, or downloaded an install package before November 30, 2017, this change has no impact on you. Also, if you had previously downloaded a legacy installation package for ePO that contains a JRE, we recommend that you retain it so you can use it to reinstall ePO, if the future need arises.
ePO 5.3.3, ePO 5.9.1, ePO 5.10, and subsequent ePO releases ship with, and install, an updated JRE.
Frequently Asked Questions
What if I need to install an older version of ePO, or reinstall my existing version of ePO, for disaster recovery purposes?
Older install packages are available, but you must download the JRE component separately per the installation instructions provided below.
Can I contact Technical Support for an older version of ePO which has a JRE included?
No. We do not distribute or provide a copy of ePO earlier than 5.3.3 or 5.9.1 that includes a JRE. You must download the JRE separately, per the instructions below.
What versions of ePO are reposted without a JRE?
The following versions of ePO are available without the JRE component included:
- 5.1.0
- 5.1.1
- 5.1.2
- 5.1.3
- 5.3.0
- 5.3.1
- 5.3.2
- 5.9.0
What about hotfixes that increment Java?
All hotfixes that increment Java were removed from the Product Downloads site on November 30, 2017. The following options are available to customers who need to increment Java:
- Upgrade to ePO 5.3.3 or later, or ePO 5.9.1 or later.
These versions of ePO include a JRE, and we release hotfixes that increment Java on these releases as needed.
- Perform a disaster recovery on ePO with a reposted package that does not include a JRE. To reinstall ePO, follow the instructions in the "Solution" section of this article if you want to remain on an older version of ePO with a more recent Java version. Step 1 of the solution below lists the most recent versions of Java that are supported in the specified versions of ePO.
The following table lists all hotfixes and Hotfix Release Notes for ePO that were pulled from the download site on November 30, 2017:
Security
Bulletin |
Hotfix Package |
Release
Notes |
| SB10119 |
EPO5xHF1063194.zip |
PD25965 |
| SB10141 |
EPO5xHF1102635.zip
EPO5xHF1102635.zip |
PD26270 |
| SB10148 |
EPO5xHF1124228.zip |
PD26354 |
| SB10159 |
EPO5xHF1133331.zip |
PD26501 |
| SB10166 |
EPO5xHF1151890.zip |
PD26661 |
| SB10186 |
EPO5xHF1178101.zip |
PD26876 |
| SB10200 |
EPO51x53xHF1191750.zip
EPO590HF1191751.zip |
PD27097
PD27096 |
Can I upgrade my ePO server to any JRE version? What if I want to upgrade to the latest version available?
Only JRE versions with which we have completed Quality Assurance (QA) testing are supported.
See the Solution below for instructions on how to download the appropriate JRE version and use it to install ePO. The reposted installation packages block any attempt to install ePO using a JRE version not listed in the chart in step 1 of the following Solution. Only the specified, reposted installation packages allow you to select a custom JRE install location. All other ePO install packages ship with a JRE and can only be installed with the JRE that is included in the package.
How does this change affect the supported ePO upgrade paths?
This change has no effect on the supported ePO upgrade paths. The supported upgrade paths listed in
KB51569 - Supported platforms for ePolicy Orchestrator still apply.
I understand Oracle is now charging for Java SE. To continue using ePO 5.9.0 or 5.3.2 (or earlier), am I required to pay Oracle a license fee?
No. Oracle's pricing change only requires you to pay a license fee for updates to Java SE 7 or 8. You can continue to use the older versions free of charge.
NOTE: You are
not required to pay any additional license fees to Oracle, if you use ePO 5.3.3 (or later) or 5.9.1 (or later).
