Windows Defender Antivirus and McAfee Endpoint Security are both turned off (displays on Windows 10 version 1703 and later)

Technical Articles ID: KB89921
Last Modified: 3/30/2020

Environment

McAfee Endpoint Security (ENS) 10.6.x, 10.5.x

Microsoft Windows 10 version 1703 and later
Microsoft Windows Defender Security Center

Summary

Windows Defender Security Center background details
In Windows 10 version 1703, Microsoft introduced a new Windows Defender Security Center application that brings together common Windows security features in one application. With this release, Microsoft increased the scope of the application to also show information from third-party antivirus and firewall applications.

Problem

You see notifications on ENS endpoints stating the following:

Check virus protection

Windows Defender Antivirus and McAfee Endpoint Security are both turned off. Tap or click installed antivirus apps.

Solution

ENS 10.5.5 May Update and later, and ENS 10.6.1 May Update and later are integrated with Windows Defender Security Center.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Affected Products

Endpoint Security Firewall 10.6.x
Endpoint Security Firewall 10.5.x (EOL)
Endpoint Security Threat Prevention 10.6.x
Endpoint Security Threat Prevention 10.5.x (EOL)
Endpoint Security Web Control 10.6.x
Endpoint Security Web Control 10.5.x (EOL)
Known Issue/Product Defect

Languages:

This article is available in the following languages:

English United States
Spanish Spain
French
Italian
Japanese
Portuguese Brasileiro
Chinese Simplified

Glossary of Technical Terms

Highlight Glossary Terms

Please take a moment to browse our Glossary of Technical Terms.

Knowledge Center

Windows Defender Antivirus and McAfee Endpoint Security are both turned off (displays on Windows 10 version 1703 and later)

Environment

Summary

Problem

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

Windows Defender Antivirus and McAfee Endpoint Security are both turned off (displays on Windows 10 version 1703 and later)

Environment

Summary

Problem

Solution

Affected Products

Languages:

Glossary of Technical Terms

Choose your region

Title

Title