Endpoint Security Web Control and SiteAdvisor Enterprise web protection do not work in Firefox 56

Technical Articles ID: KB89947
Last Modified: 1/10/2020

McAfee Endpoint Security (ENS) Web Control 10.x
McAfee SiteAdvisor Enterprise (SAE) 3.5

Mozilla Firefox 56

Because of changes from Mozilla in Firefox 56, ENS Web Control and SAE web protection do not load in the browser.

This issue is resolved in Endpoint Security 10.5.4, which is available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. For more information about the Product Downloads site, and alternate locations for some products, see KB56057 - How to download Enterprise product updates and documentation.

Updates are cumulative; Technical Support recommends that you install the latest one.

This issue is resolved in SAE 3.5.0 Update 5 Repost 4.

McAfee Enterprise product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Endpoint Security Web Control 10.5.x (EOL)
Known Issue/Product Defect
SiteAdvisor Enterprise 3.5

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