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Endpoint Security Web Control and SiteAdvisor Enterprise web protection do not work in Firefox 56
Technical Articles ID:   KB89947
Last Modified:  8/30/2018
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Environment

McAfee Endpoint Security (ENS) Web Control 10.x
McAfee SiteAdvisor Enterprise (SAE) 3.5

Mozilla Firefox 56

Problem

Because of changes from Mozilla in Firefox 56, ENS Web Control and SAE web protection do not load in the browser.

Solution

This issue is resolved in Endpoint Security 10.5.4, which is available from the Product Downloads site at: http://mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access.

KB56057 provides additional information about the Product Downloads site, and alternate locations for some products. Updates are cumulative; Technical Support recommends that you install the latest one.

Solution

This issue is resolved in SAE 3.5.0 Update 5 Repost 4.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

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