Endpoint Security Web Control and SiteAdvisor Enterprise web protection do not work in Firefox 56

Technical Articles ID: KB89947
Last Modified: 1/10/2020

Environment

McAfee Endpoint Security (ENS) Web Control 10.x
McAfee SiteAdvisor Enterprise (SAE) 3.5

Mozilla Firefox 56

Problem

Because of changes from Mozilla in Firefox 56, ENS Web Control and SAE web protection do not load in the browser.

Solution

This issue is resolved in Endpoint Security 10.5.4, which is available from the Product Downloads site at: http://mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access.

KB56057 provides additional information about the Product Downloads site, and alternate locations for some products. Updates are cumulative; Technical Support recommends that you install the latest one.

Solution

This issue is resolved in SAE 3.5.0 Update 5 Repost 4.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: http://www.mcafee.com/us/downloads/downloads.aspx.

NOTE: You need a valid Grant Number for access. KB56057 provides additional information about the Product Downloads site, and alternate locations for some products.

Affected Products

Endpoint Security Web Control 10.5.x
Known Issue/Product Defect
SiteAdvisor Enterprise 3.5

Languages:

This article is available in the following languages:

English United States
Spanish Spain
French
Japanese
Portuguese Brasileiro

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Endpoint Security Web Control and SiteAdvisor Enterprise web protection do not work in Firefox 56

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Endpoint Security Web Control and SiteAdvisor Enterprise web protection do not work in Firefox 56

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Solution

Affected Products

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