Can't resolve collation conflict for equal to operation (Performance Optimizer 2.2.0.111 install or upgrade fails)

Technical Articles ID: KB89982
Last Modified: 1/16/2020

Environment

McAfee Performance Optimizer 2.2.0.111

Problem

The following error is displayed when Performance Optimizer 2.2.0.111 installation or upgrade fails:

Cannot resolve collation conflict for equal to operation

Cause

This error can occur if the SQL Server collation does not match the ePO database collation. Collations are used to determine sorting and comparisons of character strings. For more details, see KB73717.

Solution

A new version of Performance Optimizer (2.2.0.112) has been posted to the ePO Software Manager and Product Downloads site. This updated version allows for the install to complete even though the SQL Server collation does not match the ePO database collation.

Install the latest version of Performance Optimizer from the ePO Software Manager or the Product Downloads site.

McAfee product software, upgrades, maintenance releases, and documentation are available from the Product Downloads site at: https://www.mcafee.com/enterprise/en-us/downloads/my-products.html.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Affected Products

ePolicy Orchestrator 5.9
Performance Optimizer

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Can't resolve collation conflict for equal to operation (Performance Optimizer 2.2.0.111 install or upgrade fails)

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

Title

Title

Knowledge Center

Can't resolve collation conflict for equal to operation (Performance Optimizer 2.2.0.111 install or upgrade fails)

Environment

Problem

Cause

Solution

Affected Products

Languages:

Glossary of Technical Terms

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