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Access Protection reports enabled in the Endpoint Security console, when disabled via policy in ePolicy Orchestrator
Technical Articles ID:   KB90109
Last Modified:  1/31/2018
Rated:


Environment

McAfee Endpoint Security (ENS) Threat Prevention 10.5.3

Problem

After disabling Access Protection via policy in ePolicy Orchestrator (ePO), once enforced on the client, the ENS console still shows that Access Protection is enabled. This information is then reported incorrectly back to ePO. 

This issue is cosmetic. When the policy is enforced, Access Protection is successfully disabled on the client.

To verify that Access Protection has successfully been disabled, check ap.xml at: C:\Program Files (x86)\McAfee\Endpoint Security\Endpoint Security Platform or C:\Program Files\McAfee\Endpoint Security\Endpoint Security Platform.
  • If Access Protection is enabled, you see the following:
     
    <Modules>
    <Module id="AM">
    <Name>IDS_BLADE_NAME_SPB</Name>
    <ContentFile>C:\Program Files\McAfee\Endpoint Security\Threat Prevention\TP_AccessProtection.rul</ContentFile>
    <ContentVersion>10.1.0.0000</ContentVersion>
    <ContentDate>2015-09-22T11:11:11Z</ContentDate>
    <ContentNotes />
    <Enable>true</Enable>
     
  • If Access Protection is disabled, you see the following:
     
    <Modules>
    <Module id="AM">
    <Name>IDS_BLADE_NAME_SPB</Name>
    <ContentFile>c:\Program Files\McAfee\Endpoint Security\Threat Prevention\TP_AccessProtection.rul</ContentFile>
    <ContentVersion>10.5.0</ContentVersion>
    <ContentDate>2015-09-22T11:11:11Z</ContentDate>
    <ContentNotes/>
    <Enable>false</Enable>

System Change

You installed ENS Threat Prevention 10.5.3 and disabled Access Protection via policy in ePO.

Solution

This issue is resolved in ENS 10.5.3 Hotfix 1.

Updates are available when you log on to the ServicePortal at: https://support.mcafee.com/downloads.

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