Policy is not received on clients that have no internet access

Artigos técnicos ID: KB90162
Última modificação: 12/22/2021

Ambiente

McAfee Data Loss Prevention (DLP) Endpoint 11.x

For supported environments, see KB68147 - Supported platforms for Data Loss Prevention Endpoint.

Problema

Systems with DLP Endpoint installed experience one of the following issues:

Policy is not received on the systems.
Policy is not received on the systems until the systems are restarted.

NOTE: These systems are on classified networks and have no internet access.

Causa

The Enhanced Access Protection feature verifies digital certificates and requires internet access to validate the revocation list. This feature is found in DLP Endpoint 11.0.130 and later and causes this issue.

Solução

Follow the Microsoft recommendation for distributing trusted roots and disallowed certificates in disconnected environments. For information, see https://technet.microsoft.com/en-us/library/dn265983.aspx.

Produtos afetados

Data Loss Prevention Endpoint 11.6.x
Data Loss Prevention Endpoint 11.4.x (EOL)

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Policy is not received on clients that have no internet access

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Problema

Causa

Solução

Produtos afetados

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Glossário de termos técnicos

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Knowledge Center

Policy is not received on clients that have no internet access

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Problema

Causa

Solução

Produtos afetados

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