Supported platforms for Endpoint Upgrade Assistant

Technical Articles ID: KB90170
Last Modified: 5/26/2022

Environment

Endpoint Upgrade Assistant (EUA) 2.x

Summary

This article describes the supported and unsupported product versions with EUA. It also describes supported Windows and ePolicy Orchestrator (ePO) versions, and other requirements for EUA to execute.

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Date	Update
May 26, 2022	Added Expand All/Collapse All sections.

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Contents
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Supported Windows versions

NOTES:

EUA is committed to delivering support for new Windows releases within 30 days of Microsoft announcing their General Availability (GA) release.
EUA 2.10 (and later) supports Windows Virtual Desktop. For more information, see KB94364 - Windows Virtual Desktop compatibility with our products.

Operating System	EUA 2.11	EUA 2.10	EUA 2.9–2.9 Hotfix 1	EUA 2.7–2.8	EUA 2.5–2.6	EUA 2.4	EUA 2.0–2.3
Windows 11	Yes	No	No	No	No	No	No
Windows 10 version 21H2	Yes	No	No	No	No	No	No
Windows 10 version 21H1	Yes	Yes	No	No	No	No	No
Windows 10 version 20H2 (October 2020 Update)	Yes	Yes	Yes	No	No	No	No
Windows 10 version 2004 (May 2020 Update)	Yes	Yes	Yes	Yes	No	No	No
Windows 10 version 1909 (November 2019 Update)	Yes	Yes	Yes	Yes	Yes	No	No
Windows 10 version 1903 (May 2019 Update)	Yes	Yes	Yes	Yes	Yes	Yes	No
Windows 10 version 1809 (October 2018 Update)	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1803 (April 2018 Update)	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1709 (Fall Creators Update)	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1703 (Creators Update)	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1607 (Anniversary Update)	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1511	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1507	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2022	Yes	No	No	No	No	No	No
Windows Server 2019	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2016	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2012 R2	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2012	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Windows Server 2008 R2	Yes	Yes	Yes	Yes	Yes	Yes	Yes

Supported ePO versions

EUA Version	Supported ePO Versions
EUA 2.9 Hotfix 1–2.10	ePO 5.1.2 or later NOTES: ePO 5.10 CU10 (or later) requires EUA 2.9 Hotfix 1 (or later). ePO 5.9.x reached End of Life (EOL) on August 31, 2021. ePO 5.3.x reached EOL on March 31, 2019. ePO 5.1.x reached EOL on December 31, 2017.
EUA 2.0–2.9	ePO 5.1.2 up to ePO 5.10 CU9 NOTES: ePO 5.10 CU10 (or later) isn't supported. ePO 5.9.x reached EOL on August 31, 2021. ePO 5.3.x reached EOL on March 31, 2019. ePO 5.1.x reached EOL on December 31, 2017.

Products that Endpoint Upgrade Assistant removes

VirusScan Enterprise (VSE)	Threat Intelligence Exchange for VSE	Host Intrusion Prevention (Host IPS)
8.8 all updates	1.x	8.0 all updates

Products that Endpoint Upgrade Assistant upgrades or installs

NOTE: Endpoint Security (ENS), and not EUA, removes SiteAdvisor Enterprise and installs ENS Web Control.

McAfee Agent	Adaptive Threat Protection (ATP)	Active Response Client	Application and Change Control	Data Exchange Layer (DXL)	Data Loss Prevention Endpoint (DLP Endpoint)	ENS	Health Check	MVISION EDR
Upgrade	Upgrade or Install	Upgrade or Install	Upgrade or Install	Upgrade or Install	Upgrade or Install	Upgrade or Install	Upgrade	Upgrade or Install
4.6 and later, upgraded to the latest version	Upgrade 10.2 and later Install 10.5.3–10.6.1 NOTE: ATP is included as part of the ENS 10.7 installation package.	Upgrade from 2.2 to 2.3 Install 2.2 and later	Upgrade to 7.0 and later Install 7.0 and later	Upgrade from 3.1 to the latest version Install 4.0 and later	9.2 and later, upgraded to the latest version Install 9.3 and later	Upgrade 10.2 and later Install 10.5.3–10.7	VSE 8.8 all updates Host IPS 8.0 all updates	3.x

Products that Endpoint Upgrade Assistant executes in the presence of

DXL	Active Response	DLP Endpoint	Drive Encryption	File and Removable Media Protection
Any version	Any version	9.3 Update 5 and later	7.1.1 and later	4.3.1.153 and later

Products that Endpoint Upgrade Assistant doesn't execute in the presence of

Deep Defender
ePO Deep Command Discovery plug-in
Management for Optimized Virtual Environments (MOVE) (scheduler for VSE)
VSE 8.7 and earlier

Conflicting deployments

On the Prepare page of the EUA ePO extension, you might see a warning indicating that conflicting deployments are detected. This warning indicates that EUA finds existing product deployment tasks that are deploying to the same systems as EUA. You must review these existing product-deployment tasks to make sure that they don't deploy products that might cause the EUA deployment task to fail. These products include the following:

The products that EUA removes, upgrades, and installs
The products that EUA executes in the presence of
The products that EUA doesn't execute in the presence of

Other requirements for Endpoint Upgrade Assistant to execute

EUA doesn't execute if the following requirements aren't met:

Operating systems: Windows 7 SP1 or later
Disk space: 2 GB or more
Battery charge: 20% or more (can be ignored)

EUA Package Creator and third-party software:

IMPORTANT: When using third-party deployment software, the EUA package requires System account privilege.

Third-party injectors

Upgrade Automation uses the MFESysprep executable to grant trust to any known third-party injectors that it finds on the endpoint. In EUA 1.6.0, Upgrade Automation stops the ENS migration if an unknown injector is found. This action is a conservative approach because most injectors don't cause a problem. The MFESysprep process now handles the main injectors that cause a problem.

EUA 2.0 and later ignore any unknown third-party injectors that are discovered on the endpoint. EUA continues with the migration to ENS. If you want to retain the EUA 1.6.0 functionality, you need to supply the --exitondllinjector command-line option.

1.6.0 or earlier	2.0 and later	Action
--ignoresysprepfailures	No longer supported	Upgrade Automation doesn't end the migration to ENS when an untrusted DLL injector is found.
N/A	--exitondllinjector	Upgrade Automation ends the migration to ENS when an untrusted DLL injector is found.

NOTE: EUA packages the latest available version of MFESysprep at build time. If a newer version is made available to handle third-party injectors found in a customer's environment, a new build of EUA isn't needed. For ePO deployments, you must check in the latest MFESysprep executable to the same branch that EUA is deployed from. This MFESysprep executable is downloaded and executed. For non-ePO deployments, the EUA Package Creator allows you to select a newer MFESysprep executable. The new executable is then executed when the EUA package is deployed.

Affected Products

Endpoint Upgrade Assistant All versions
Getting Started
Upgrade/Migrate

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