Supported platforms for Endpoint Upgrade Assistant

Technical Articles ID: KB90170
Last Modified: 12/10/2020

Environment

McAfee Endpoint Upgrade Assistant (EUA) 2.x

Summary

This article describes the supported and unsupported McAfee product versions with Endpoint Upgrade Assistant. It also describes supported Windows versions, and other requirements for Endpoint Upgrade Assistant to execute.

Contents
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Windows versions that Endpoint Upgrade Assistant supports

NOTE: Endpoint Upgrade Assistant is committed to delivering support for new Windows releases within 30 days of Microsoft announcing their General Availability (GA) release.

Operating System	EUA 2.9	EUA 2.7-2.8	EUA 2.5-2.6	EUA 2.4	EUA 2.0-2.3
Windows 10 version 20H2 (October 2020 Update)	Yes	No	No	No	No
Windows 10 version 2004 (May 2020 Update)	Yes	Yes	No	No	No
Windows 10 version 1909 (November 2019 Update)	Yes	Yes	Yes	No	No
Windows 10 version 1903 (May 2019 Update)	Yes	Yes	Yes	Yes	No
Windows 10 version 1809 (October 2018 Update)	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1803 (April 2018 Update)	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1709 (Fall Creators Update)	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1703 (Creators Update)	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1607 (Anniversary Update)	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1511	Yes	Yes	Yes	Yes	Yes
Windows 10 version 1507	Yes	Yes	Yes	Yes	Yes
Windows Server 2019	Yes	Yes	Yes	Yes	Yes
Windows Server 2016	Yes	Yes	Yes	Yes	Yes
Windows Server 2012 R2	Yes	Yes	Yes	Yes	Yes
Windows Server 2012	Yes	Yes	Yes	Yes	Yes
Windows Server 2008 R2	Yes	Yes	Yes	Yes	Yes

Products that Endpoint Upgrade Assistant removes

	VirusScan Enterprise	Threat Intelligence Exchange for VirusScan Enterprise	Host Intrusion Prevention
Operation	Remove	Remove	Remove
Endpoint Upgrade Assistant 2.9, 2.8, 2.7, 2.6, 2.5, 2.4.1.12, 2.4.0.126	8.8 all updates	1.x	8.0 all updates

Products that Endpoint Upgrade Assistant upgrades or installs

NOTE: Endpoint Security, and not Endpoint Upgrade Assistant, removes SiteAdvisor Enterprise and installs Endpoint Security Web Control.

	McAfee Agent	Adaptive Threat Protection	Application and Change Control	Data Exchange Layer	Data Loss Prevention Endpoint	Endpoint Security	Health Check	McAfee Active Response Client
Operation	Upgrade	Upgrade/ Install	Upgrade/ Install	Upgrade/ Install	Upgrade/ Install	Upgrade/ Install	Upgrade	Upgrade/ Install
Endpoint Upgrade Assistant 2.9, 2.8, 2.7, 2.6, 2.5, 2.4.1.12, 2.4.0.126	4.6 and later, upgraded to the latest version	Upgrade 10.2 and later Install 10.5.3 up to 10.6.1 NOTE: Adaptive Threat Protection is included as part of the Endpoint Security 10.7 installation package.	Upgrade to 7.0 and later Install 7.0 and later	Upgrade from 3.1 to the latest version Install 4.0 and later	9.2 and later, upgraded to the latest version Install 9.3 and later	Upgrade 10.2 and later Install 10.5.3 up to 10.7	VirusScan Enterprise 8.8 all updates Host Intrusion Prevention 8.0 all updates	Upgrade from 2.2 to 2.3 Install 2.2 and later

Products that Endpoint Upgrade Assistant executes in the presence of

Endpoint Upgrade Assistant	Data Exchange Layer	Data Loss Prevention Endpoint	Drive Encryption	File and Removable Media Protection	McAfee Active Response
2.9, 2.8, 2.7, 2.6, 2.5, 2.4.1.12, 2.4.0.126	Any version	9.3 Update 5 and later	7.1.1 and later	4.3.1.153 and later	Any version

Products that Endpoint Upgrade Assistant does not execute in the presence of

Deep Defender
ePO Deep Command Discovery plug-in
Management for Optimized Virtual Environments (MOVE) (scheduler for VirusScan Enterprise)
VirusScan Enterprise 8.7 and earlier

Conflicting deployments

On the Prepare page of the Endpoint Upgrade Assistant ePO extension, you might see a warning indicating that conflicting deployments were detected. This warning indicates that Endpoint Upgrade Assistant found existing product deployment tasks that are deploying to the same systems as Endpoint Upgrade Assistant. You must review these existing product-deployment tasks to make sure that they do not deploy products that might cause the Endpoint Upgrade Assistant deployment task to fail. These products include:

The products that Endpoint Upgrade Assistant removes, upgrades, and installs
The products that Endpoint Upgrade Assistant executes in the presence of
The products that Endpoint Upgrade Assistant does not execute in the presence of

Other requirements for Endpoint Upgrade Assistant to execute

Endpoint Upgrade Assistant does not execute if the following requirements are not met:

Operating systems: Windows 7 SP1 or later
Disk space: 2 GB or more
Battery charge: 20% or more (can be ignored)

Endpoint Upgrade Assistant Package Creator and third-party software:
IMPORTANT: When using third-party deployment software, the Endpoint Upgrade Assistant package requires System account privilege.

Third-party injectors

Upgrade Automation uses the MFESysprep executable to grant trust to any known third-party injectors that it finds on the endpoint. In Endpoint Upgrade Assistant 1.6.0, Upgrade Automation stopped the Endpoint Security migration if an unknown injector was found. This action is a conservative approach because most injectors do not cause a problem. The MFESysprep process now handles the main injectors that caused a problem.

Endpoint Upgrade Assistant 2.0 and later, ignore any unknown third-party injectors that are discovered on the endpoint, and continue with the migration to Endpoint Security. If you want to retain the Endpoint Upgrade Assistant 1.6.0 functionality, you need to supply the --exitondllinjector command-line option.

1.6.0 or earlier	2.0 and later	Action
--ignoresysprepfailures	No longer supported	Upgrade Automation does not end the migration to Endpoint Security when an untrusted DLL injector is found.
N/A	--exitondllinjector	Upgrade Automation ends the migration to Endpoint Security when an untrusted DLL injector is found.

NOTE: Endpoint Upgrade Assistant packages the latest available version of MFESysprep at build time. If a newer version is made available to handle third-party injectors found in a customer's environment, a new build of Endpoint Upgrade Assistant is not needed. For ePO deployments, you must check in the latest MFESysprep executable to the same branch that Endpoint Upgrade Assistant is deployed from. This MFESysprep executable is downloaded and executed. For non-ePO deployments, the Endpoint Upgrade Assistant Package Creator allows you to select a newer MFESysprep executable. The new executable is then executed when the Endpoint Upgrade Assistant package is deployed.

Affected Products

Endpoint Upgrade Assistant All versions
Getting Started
Upgrade/Migrate

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