Cloud account registration fails for Amazon Web Services China

Technical Articles ID: KB90262
Last Modified: 10/13/2021

Environment

McAfee Cloud Workload Security (CWS) 5.x for AWS

Problem

In the ePolicy Orchestrator (ePO) console, registration fails when you configure a CWD or CWS for AWS account to sync to the cloud account in China.

The following error is displayed when trying to register:

Error while validating parameters. Make sure that AWS server is reachable from McAfee ePO and enter correct logon credentials.

The Orion.log records the following:

ERROR [http-nio-8443-exec-20] action.AwsAccountActions - Error while validating parameters
com.mcafee.scor.exception.ScorException: com.amazonaws.SdkClientException: The ePO server only tries to connect to ec2.amazonaws.com.

Solution

CWS currently does not support AWS China.

Related Information

To review AWS China FAQs, see https://www.amazonaws.cn/en/about-aws/china/faqs/

Affected Products

Cloud Workload Security 5.3.x
Cloud Workload Security 5.2.x
Install/Uninstall

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Cloud account registration fails for Amazon Web Services China

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Affected Products

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Cloud account registration fails for Amazon Web Services China

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Affected Products

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