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SysCore install failed: 255 (wevtutil.exe has been removed from C:\Windows)
Technical Articles ID:   KB90526
Last Modified:  4/25/2018


McAfee VirusScan Enterprise (VSE) 8.8 + Patch 1–10

For details of VSE supported environments, see KB51111.


VSE 8.8 installation log records the following error:
>> Installing SysCore: "C:\Program Files\McAfee\VirusScan Enterprise\VSCore\mfehidin.exe" -i VSE88P9 -q -mfetrust_killbit –oastrust_off -l
"C:\Users\ADMINN~1\AppData\Local\Temp\McAfeeLogs\vse8.8.0.core_install_100617_104933.log" -etl
"C:\Users\ADMINN~1\AppData\Local\Temp\McAfeeLogs\vse8.8.0.core_install_100617_104933.etl" -x vse.xml OAS ELAM AAC DiskFilter firecore_driver EmailScan ScriptScan    
!> Error - SysCore install failed: 255            
<= leave custom action  Install_SysCore()

McAfee Agent log (mfemactl.log) records the following errors:
mfemactl(4548.4528) mfemactl.Info: Monitoring parent process: <C:\Windows\System32\msiexec.exe(4316)>
mfemactl(4548.4528) mfemactl.Info: Successfully registered mfemactl with controlling parent
mfemactl(4548.4528) mfemactl.Warning: Failed obtaining AacControl interface, status = <0x80092003>
mfemactl(4548.4528) mfemactl.Info: Unable to obtain AacControl interface for EnableDisableGroup() operation

Windows system event logs record the following error:
The McAfee Validation Trust Protection Service service failed to start due to the following error:   %%2


Installation of the VSE component SysCore failed due to a missing Windows utility wevtutil.exe.


The absence of the executable (wevtutil.exe) is no longer treated as fatal and no longer prevents the installation of VSE.



The content of this article originated in English. If there are differences between the English content and its translation, the English content is always the most accurate. Some of this content has been provided using Machine Translation translated by Microsoft.

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