Threat Action Taken filter shows IDS_ALERT_ACT_TAK_DEL instead of Delete (Threat Event-based Automatic Response)

技術的な記事 ID: KB90592
最終更新: 9/30/2020

環境

McAfee ePolicy Orchestrator (ePO) 5.9.1

問題

When you build a Threat Event-based Automatic Response in ePO 5.9.1, the 'Delete' value does not display as an option under the 'Threat Action Taken' filter. Instead, the string IDS_ALERT_ACT_TAK_DEL displays.

システムの変更

You installed or upgraded to ePO 5.9.1.

原因

The string IDS_ALERT_ACT_TAK_DEL does not properly convert to a more understandable format.

解決策

This issue was initially scheduled to be resolved with ePO 5.9.2. But, ePO 5.9.x has now been scheduled to go End of Life on August 31, 2021.

Follow the upgrade advice to a supported version of ePO, as documented in the article below.

For the related article, see KB93286 - End of Life for ePolicy Orchestrator 5.9.x

解決策

This issue is resolved in ePO 5.10, which is available from the Product Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download Enterprise product updates and documentation for more information about the Product Downloads site, and alternate locations for some products.

Updates are cumulative; Technical Support recommends that you install the latest one.

解決策

If your logs record the errors defined in the problem field, but the issue remains unresolved, contact McAfee for assistance. There must be another cause for the problem.

IMPORTANT: The following files are required for Technical Support:

Minimum Escalation Requirements (MER) files for your specific product. For information about downloading the MERs for each McAfee product, see KB59385 - How to use MER tools with supported McAfee products.
Other files and logs, as requested by Technical Support.

To contact Technical Support, go to the Create a Service Request page and log on to the ServicePortal.

If you are a registered user, type your User ID and Password, and then click Log In.
If you are not a registered user, click Register and complete the fields to have your password and instructions emailed to you.

影響を受ける製品

ePolicy Orchestrator 5.9
Known Issue/Product Defect

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Knowledge Center

Threat Action Taken filter shows IDS_ALERT_ACT_TAK_DEL instead of Delete (Threat Event-based Automatic Response)

環境

問題

システムの変更

原因

解決策

解決策

解決策

影響を受ける製品

言語:

技術用語集

Title

Title

Knowledge Center

Threat Action Taken filter shows IDS_ALERT_ACT_TAK_DEL instead of Delete (Threat Event-based Automatic Response)

環境

問題

システムの変更

原因

解決策

解決策

解決策

影響を受ける製品

言語:

技術用語集

地域を選択してください

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