Duplicate users appear in client policy when Trusted Users group is synchronized with Active Directory

Technical Articles ID: KB90787
Last Modified: 5/19/2020

Environment

McAfee Application and Change Control (MACC) 8.x, 7.x, 6.x

Microsoft Windows (all versions)

Problem

Users are duplicated in client policy when synchronizing the Trusted Users group in ePolicy Orchestrator (ePO) with Active Directory.

Cause

Users are duplicated in client policy because by default MACC pulls domainName\User format and netbiosName\User (pre2k). For example:

domain = test.lab
user = user1

Policy on Client:
-t Updaters teST.LAB\user1 -u - UPN\SAM
-t Updaters teST\user1 -u - Netbios

Solution

This behavior is by design. MACC supports legacy operating systems and is needed to pull both Netbios\user and UPN\SAM accounts.

Related Information

For information about how to add an installer to a policy or rule group, see the Application Control 8.1 Windows Product Guide.

Affected Products

Application and Change Control 8.1.x
Application and Change Control 8.0.x
Application and Change Control 7.0.x
Application and Change Control 6.2.x

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Duplicate users appear in client policy when Trusted Users group is synchronized with Active Directory

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Duplicate users appear in client policy when Trusted Users group is synchronized with Active Directory

Environment

Problem

Cause

Solution

Related Information

Affected Products

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