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Duplicate users appear in client policy when Trusted Users group is synchronized with Active Directory
Technical Articles ID:   KB90787
Last Modified:  8/1/2018

Environment

McAfee Application and Change Control (MACC) 8.x, 7.x, 6.x

Microsoft Windows (All Versions)

Problem

Users are duplicated in client policy when synchronizing the Trusted Users group in ePO with Active Directory.

Cause

Users are duplicated in client policy because by default MACC pulls domainName\User format and netbiosName\User (pre2k). For example:

domain = test.lab
user = user1

Policy on Client:
-t Updaters         teST.LAB\user1 -u  - UPN\SAM
-t Updaters         teST\user1 -u - Netbios

Solution

There is no issue as this behavior is by design. MACC supports legacy operating systems and is required to pull both Netbios\user and UPN\SAM accounts.

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