Threat Intelligence Exchange Server Deployment Extension page does not allow accented or double-byte characters in some fields.

Technical Articles ID: KB90844
Last Modified: 8/10/2020

Environment

McAfee Threat Intelligence Exchange Server 2.3.0

Problem

When you complete the information about the Server Deployment page to deploy a new TIE server, the sections ePO Credentials, New Server Credentials, and New Server Network don’t accept some types of characters.

Cause

The vCenter console does not support double-byte characters during the TIE server installation. You can't use double-byte characters on the user name or password for McAfee ePO.

NOTE: RFC 1035 restricts the use of some of those characters in domain definitions.

Solution

Implement one of the following actions:

Create a new dedicated account with administrator rights only for deployment purposes.
OR
Update your ePolicy Orchestrator password using only supported characters.

The supported characters for these fields are:

Field	Supported Characters
ePO and new server credentials	a-z, A-Z, 0-9, ~ @ # $ % ^ _ + = -
New server network host name	a-z, 0-9, -
New server network domain	a-z, 0-9, - _

Affected Products

Threat Intelligence Exchange Server 2.3.x

Languages:

This article is available in the following languages:

English United States
Spanish Spain
French
Italian
Portuguese Brasileiro

Knowledge Center

Threat Intelligence Exchange Server Deployment Extension page does not allow accented or double-byte characters in some fields.

Environment

Problem

Cause

Solution

Affected Products

Languages:

Title

Title

Knowledge Center

Threat Intelligence Exchange Server Deployment Extension page does not allow accented or double-byte characters in some fields.

Environment

Problem

Cause

Solution

Affected Products

Languages:

Choose your region

Title

Title